Privacy Policy

About Prakrut India

Prakrut India is engaged in the manufacturing and sale of canvas tote bags and related products, including products for individual customers, businesses, corporate requirements, retail use, gifting, customization, and bulk orders.

Our Website allows customers to browse products, create accounts, place orders, make payments through available payment methods, contact us, submit product reviews, and receive information relating to their orders.

Information We Collect

We may collect different categories of information depending on how you interact with our Website.

Information You Provide Directly

When you create an account, place an order, contact us, submit a review, or otherwise interact with our Website, we may collect:

• Full name
• Email address
• Telephone or mobile number
• Billing address
• Shipping or delivery address
• City, state, postal/PIN code and country
• Account login information
• Order details
• Products purchased
• Quantity and price of products
• Order and transaction-related information
• Information submitted through contact forms
• Customer support information
• Product reviews
• Other information you voluntarily provide

Information Automatically Collected

When you visit our Website, certain technical information may be automatically collected.

• IP address
• Browser type and version
• Device type
• Operating system
• Approximate location derived from IP address
• Date and time of access
• Pages visited
• Referring and exit pages
• Website interaction information
• Error and diagnostic information

How We Use Your Information

We may use the information we collect for the following purposes:

Order & Transaction Information

When you purchase products from us, we retain information necessary to manage the transaction.

• Order number
• Customer name
• Products purchased
• Quantity
• Order value
• Billing details
• Shipping details
• Contact information
• Payment status
• Delivery status
• Return or refund information
• Customer communications relating to the order

We may retain transaction records for legitimate business, accounting, tax, legal, dispute-resolution, and regulatory purposes.

Cookies & Similar Technologies

Our Website may use cookies and similar technologies. Cookies are small files stored on your device when you visit a website.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect Website functionality.

Sharing of Personal Information

We may share information with trusted third parties when reasonably necessary to operate our business and provide our services.

Payment Service Providers

Payment providers may process payment information to facilitate transactions and verify payments.

Shipping & Delivery Partners

We may provide relevant customer information, including name, phone number, shipping address, PIN code, and order details, to logistics, courier, shipping, or delivery service providers.

Technology & Hosting Providers

Our Website may rely on third-party providers for hosting, security, backups, technical support, and related services.

Legal & Regulatory Requirements

We may disclose information where reasonably necessary to comply with applicable law, respond to lawful government requests, comply with court orders, protect our legal rights, investigate fraud, or enforce our agreements.

Product Reviews & Public Information

Our Website may allow customers to submit product reviews.

Information voluntarily submitted to a public area of the Website may be visible to other visitors.

You should avoid including sensitive, confidential, financial, or personally identifying information that you do not want to make publicly available.

Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

Security measures may include appropriate technical, administrative, and organizational safeguards.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

• Processing and fulfilling orders
• Providing customer support
• Maintaining customer accounts
• Managing returns and refunds
• Maintaining business and financial records
• Resolving disputes
• Preventing fraud
• Complying with legal obligations
• Enforcing our agreements

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable requirements.

Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information.

To exercise a privacy-related right, please contact us using the information provided in the Contact Us section.

Marketing Communications

If you have opted in to receive promotional communications from us, we may contact you regarding:

• New products
• Discounts
• Special offers
• Seasonal campaigns
• New collections
• Business or bulk-order opportunities
• Other Prakrut India updates

You can unsubscribe from promotional emails by using the unsubscribe mechanism included in the communication or by contacting us directly.

Even if you opt out of promotional communications, we may still send essential transactional or service-related communications.

Children’s Privacy

Our Website is intended for general consumers and businesses and is not specifically directed toward children.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

International Data Transfers

Our Website and service providers may use infrastructure located in India or other countries.

Where personal information is transferred, stored, or processed outside your location, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable law and appropriate safeguards.

Third-Party Websites & Services

Our Website may contain links, integrations, embedded content, payment services, social media features, or other services operated by third parties.

When you interact with a third-party service, that third party may collect information in accordance with its own privacy policy.

We do not control the privacy practices of third-party websites or services.

Account Security

If you create an account on our Website, you are responsible for maintaining the confidentiality of your account credentials.

• Use a strong password
• Avoid sharing your password
• Log out from shared devices
• Notify us if you suspect unauthorized access

Data Breach & Security Incidents

If we become aware of a security incident involving personal information, we will assess the incident and take appropriate measures as required by applicable law.

Depending on the circumstances and legal requirements, this may include investigating the incident, taking steps to contain it, improving security controls, and providing notifications where legally required.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Website, services, technology, privacy practices, or applicable laws.

When we update this Privacy Policy, we will revise the “Effective Date” or “Last Updated” date at the beginning of the policy.

We encourage you to periodically review this page to stay informed about how we handle personal information.

Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute relating to privacy, personal information, or use of the Website shall be subject to the applicable jurisdiction of the courts and authorities having jurisdiction in Maharashtra, India, subject to applicable law.

Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle your personal information, please contact us.