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FAQ
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🛍️ Products
Our tote bags are made from high-quality, durable canvas fabric that is designed for everyday use while promoting an eco-friendly lifestyle.
Yes. Sustainability is at the heart of Prakrut India. Our reusable canvas bags are an environmentally friendly alternative to single-use plastic bags.
Absolutely. Our tote bags are designed with strong stitching and premium fabric, making them suitable for carrying books, groceries, laptops, and other daily essentials.
Yes. Most canvas tote bags can be hand-washed with mild detergent. Avoid harsh chemicals or bleach to maintain the print and fabric quality.
Yes. We provide customized canvas tote bags for businesses, events, gifting, promotions, and bulk orders.
🚚 Shipping & Delivery
Orders are usually processed within 1–2 business days and delivered within 3–7 business days, depending on your location.
Yes. We offer free shipping on eligible orders as mentioned on our website.
Once your order is shipped, you’ll receive tracking details via email or SMS (where applicable).
Yes. We deliver to most serviceable locations across India.
💳 Orders & Payments
We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and other secure online payment options available during checkout.
COD availability depends on your delivery location and may be shown during checkout.
Orders can only be cancelled before they are dispatched. Once shipped, cancellation may not be possible.
Yes. A tax invoice is sent with every successful order.
🔄 Returns & Refunds
You can request a return within 7 days of delivery, provided the product is unused, in its original condition, and includes the original packaging.
Customized or personalized bags cannot be returned unless they have a manufacturing defect.
Email us with your order number, reason for return, and photos if the product is damaged or defective. Our support team will guide you through the process.
Once the returned item is inspected and approved, refunds are processed to the original payment method within approximately 5 business days.
📦 Bulk & Custom Orders
Yes. We manufacture and supply bulk quantities for corporate gifting, retail stores, colleges, NGOs, events, and promotional campaigns.
Yes. We offer custom logo printing and personalized branding for bulk orders.
The minimum order quantity depends on the type of customization. Please contact us for a quotation.
Simply contact our team through the Contact Us page with your quantity, design requirements, and delivery timeline.
🌱 Sustainability
Canvas bags are reusable, durable, washable, and help reduce plastic waste, making them a more sustainable choice for everyday use.
We focus on creating reusable canvas products that encourage eco-conscious living while maintaining quality, durability, and style.
📞 Need More Help?
Our customer support team is happy to assist you with product information, bulk orders, customization, shipping, or returns.
Contact us through our Contact Us page or email us, and we’ll get back to you as soon as possible.
